May 7, 2013
Public participation in the transit planning process is vital to ensure that transit services meet the needs of the public and provide the greatest benefit possible. However, the public is not always engaged in the planning process, and certain segments of the population may be underrepresented. The emergence of new technologies, including smartphones, webcasts, online surveys, and social media, provides promise for engaging the public and removing barriers to participation.
A study conducted by SURTC investigated the impacts of technology in improving public participation. The project consisted of four major activities: onboard surveys using electronic mobile devices, online surveys, webcasts, and social media. The use of each of these tools was tested to determine their impacts on increasing public participation.
The study found that transit agencies can use online surveys and mobile devices for intercept surveys as complements to traditional surveys to reduce data entry costs, improve data quality, and increase participation, though there are limits to their effectiveness. Transportation planners found webcast recordings to be very useful for providing information to the public. The use of social media as a means for transit agencies and transportation planners to engage the public and disseminate information will continue to grow.
This research was sponsored by the Federal Transit Administration (FTA) and conducted by Jeremy Mattson (email@example.com), Del Peterson (firstname.lastname@example.org), and David Ripplinger. The full report will be posted on the FTA website and listed on the SURTC website when it is available. Contact Jeremy Mattson or Del Peterson for more information.
Apr 10, 2012
The Center for Urban Transportation Research (CUTR) has posted a recording online of a webinar conducted by SURTC researchers Del Peterson and Jeremy Mattson on using technologies, such as smartphones, webcasts, online surveys, and social media, for increasing public participation in transportation planning. The presentation was conducted as part of CUTR’s webcast series. The webinar can be viewed at the link below, using the required recording ID. Visit the CUTR Webcast page to view other recordings as well as upcoming webinars.
Webinar recording: Transit, Technology & Public Participation
Recording ID: Transit-Tech
Mar 27, 2012
SURTC will conduct a webcast of a public input meeting hosted by the Fargo-Moorhead Metropolitan Council of Governments (Metro COG) on March 27. The meeting is regarding a current study of the Trunk Highway 75/Trunk Highway 10/Center Avenue corridor in Moorhead and Dilworth. The meeting and the webcast will run from 5:30 pm to 7:00 pm. Click here to attend the live webcast.
SURTC is conducting the webcast as part of a project to test the use of technologies such as webcasts, smartphones, online surveys, and social media for increasing public participation in transportation planning.
Mar 23, 2012
SURTC researchers Jeremy Mattson and Del Peterson will be presenting findings from their Transit, Technology & Public Participation Study during a webcast Thursday April 5th at 11am CDT.
The Center for Urban Transportation Research (CUTR) will be hosting the presentation as part of their online webcast series.
The objective of this project was to evaluate the benefits of employing an integrated system of technologies and practices to improve public participation in the public transportation planning process. A demonstration project was developed in the Fargo-Moorhead metropolitan area addressing the issues of limited agency resources, individual participation barriers, and the technology divide, among others. A combination of on-vehicle rider surveys, transit-oriented social networks, electronic transportation surveys, and public meeting webcasts were designed to mitigate these issues. For more information the project website can be found here.
Jan 13, 2012
A new SURTC study will evaluate the use of radio frequency identification (RFID) technology to track transit passengers. The technology is referred to as the Effortless Passenger Identification System (EPIS).
The RFID tags used by EPIS can be read at longer distances than the contactless or proximity cards currently used in the industry. This characteristic allows passengers to be identified and counted as they board and alight vehicles without requiring them to physically present their card within a short distance of an on-vehicle reader. Use of the technology, which has already found a market in pupil transportation, will improve the accuracy of ridership data collection while making it easier and less time consuming for riders to pay the fare. Many transit agencies, applications, and rider segments are expected to benefit from deployment of EPIS.
The technical feasibility of the system will be tested in Southern California and North Dakota where EPIS will be evaluated under real-world and controlled conditions for different transit rider segments. A full-scale field test will be conducted with university students. Controlled testing will be done to investigate EPIS effectiveness when used by different transit rider segments. The economic feasibility of EPIS will also be evaluated by conducting a thorough cost-benefit analysis for various agency and ridership scenarios.
For more details, contact Del Peterson at email@example.com.
Dec 1, 2011
Recordings of webcasts for the Nov. 22 public input meeting for the 9th St./Veteran’s Boulevard corridor study and the Nov. 30 Transit Development Plan (TDP) meeting are now available online.
Nov 22, 2011
SURTC will conduct a webcast of Fargo-Moorhead Metro COG’s public meeting Nov. 22 regarding its 9th St East/Veteran’s Boulevard corridor study. The meeting takes place from 5:00 to 7:00 pm at the West Fargo Sheyenne 9th Grade Center Commons Area, and the webcast will begin at 5:30.
SURTC is also conducting a webcast of Metro COG’s public input meeting on Nov. 30 regarding its Transit Development Plan (TDP). The webcast, which will begin at approximately 11:45, will include a presentation on the draft TDP.
Recordings of the webcasts will be posted afterwards. Links for viewing the live webcasts are as follows:
Nov 17, 2011
SURTC conducted webcasts of Fargo-Moorhead Metro COG’s public input meetings Nov. 15 and Nov. 16 regarding its Main Ave, TH 10, TH 75, Center Ave corridor studies. The Nov. 15 meeting focused on Main Ave. in Fargo (from 25th St. to the Red River), while the Nov. 16 meeting addressed Center Ave. and Highways 10 and 75 in Moorhead and Dilworth. The webcasts were recorded and can be viewed at the following links:
Nov 15, 2011
SURTC will be conducting webcasts of public input meetings for the Fargo-Moorhead Metropolitan Council of Governments (Metro COG). Metro COG is hosting public input meetings Nov. 15 and 16 for its Main Ave, TH 10, TH 75, Center Ave corridor studies. The objective of Metro COG’s study is to identify existing conditions along the corridor, establish planning conditions, identify and analyze issues and needs, and develop and analyze alternatives. Those unable to attend the meetings can view the live webcasts. Webcast participants will be able to submit questions and comments online. Afterwards, recordings of the webcasts will be posted on Metro COG’s website that can be viewed at any time. SURTC is conducting the webcasts as part of its Transit, Technology, & Public Participation Project to test the use of webcasting technology for increasing public participation in transportation planning.
The webcasts will take place Tuesday, Nov. 15 and Wednesday, Nov. 16 at 6:00 pm and can be viewed at the following link: